Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
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Customer Service Executive
Salary: 20,000 - 40,000 per year (depending on experience)
Employment Type: Full-time
Job Summary:
We are seeking enthusiastic and dedicated individuals to join our customer service team as Customer Service Representatives
Responsibilities:
-Respond to customer inquiries via phone, email, and live chat promptly and professionally.
-Provide accurate and helpful information to customers regarding product features, services, pricing, and promotions.
-Assist customers in resolving issues, concerns, and complaints effectively and efficiently.
Requirements:
-For fresher applicants: Completion of graduation with a minimum of six months of relevant experience.
-For experienced applicants: 1-2 years of experience in customer service or a related field.
-Exceptional verbal and written communication skills.
-Strong problem-solving abilities and a customer-centric mindset.
If you have the necessary skills, qualifications, and dedication to deliver exceptional customer service, we invite you to apply for this rewarding opportunity
Role
Associate/Senior Associate -(NonTechnical)
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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