Customer Service Representative (Voice - English & Punjabi)

Gratitude Inc

362 Views

17 hours ago

1-2 Year(s)

₹ 4 - ₹ 5 Thousand p.a

Mumbai, Navi Mumbai, Navi Mumbai Panvel

Job Description

Key Skills

Customer Service english Customer Management BPO Voice Process customer service analyst Customer oriented Customer service advisor good communication skills International BPO

1 candidate(s) have already applied for this Job. Apply now

Education Qualifications - Graduated only*

Responsibilities -

Providing excellent customer service

Acting as a customer service department team member

Liaising with other Customer Support Representatives

Using good communication skills and problem-solving skills

Resolving complaints from unhappy customers

Identifying patterns for improvement opportunities

Ensuring complete information is recorded

Completing various roles and tasks within the given time

Recommending products and services

Adding products and services to customer accounts

Identifying what customers may want.

Must haves -

International bpo experience (voice )

Salary - 50 k joining if ready to recolate

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Pranika Bindra

Recruiter - Gratitude Inc

NA, india

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