CUSTOMER SEVICE REPRESENTATIVE (VOICE : PUNJABI & ENGLISH VOICE)

Gratitude Inc

423 Views

18 hours ago

1-2 Year(s)

₹ 4 - ₹ 5 Thousand p.a

Mumbai, Kolkata

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Customer service advisor Customer Engagement Customer Care International BPO customer support International voice Process

0 candidate(s) have already applied for this Job. Apply now

Education Qualification: Only Graduates*

Reponsibilities:

•Providing excellent customer service

•Acting as a customer service department team member

•Liaising with other Customer Support Representatives

•Using good communication skills and problem-solving skills

•Resolving complaints from unhappy customers

•Identifying patterns for improvement opportunities

•Ensuring complete information is recorded

•Completing various roles and tasks within the given time

•Recommending products and services

•Adding products and services to customer accounts

Identifying what customers may want

Eligibility:

International Voices Experience of at least 1year.

Perks:

50k joining bonus if ready to relocate.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Prachi Singh

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Buyer – Strategic Sourcing & Procurement

Gratitude Inc

5 - 8 Year(s)

Analysis Analysis Risk Management Negotiating Skill

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

Details

Language Interpreter – English + Spanish

Gratitude Inc

1 - 2 Year(s)

spanish language

Confidential

Noida, India

Details

Geographic Information Systems (GIS) Spatial Analysis

Gratitude Inc

2 - 8 Year(s)

Database management Geographic information system (GIS) Problem Solving

₹ 50 - ₹ 75 Thousand p.m

Mumbai, India

Details

HR Reporting and MIS Specialist

Gratitude Inc

4 - 8 Year(s)

Attention to detail Exceptional command of English (native-level proficiency) with strong interpersonal and presentation skills. Reporting & Data Analysis

₹ 70 - ₹ 75 Thousand p.m

Mumbai, India

Details

Cargo Operations Specialist SME

Gratitude Inc

10 - 15 Year(s)

Understanding of cargo operations

Confidential

Mumbai, India

Details

Indirect Sourcing Specialist

Gratitude Inc

2 - 7 Year(s)

procurement Stakeholder Coordination

₹ 160 - ₹ 170 Thousand p.m

Hyderabad, India

Details

France Payroll Team Lead

Gratitude Inc

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

Details

Procurement Team Member

Gratitude Inc

1 - 10 Year(s)

Inbound BPO BPO industry BPO Recruitment

₹ 60 - ₹ 70 Thousand p.m

Mumbai, India

Details

BPO Team Leader- Sales

Gratitude Inc

1 - 2 Year(s)

Call Center

₹ 40 - ₹ 45 Thousand p.m

Ahmedabad, India

Details

Purchasing & Administration Specialist

Gratitude Inc

2 - 7 Year(s)

experience in high-volume transactional processing (AP, P2P, procurement, accounts processing or similar). Understanding of basic P2P (purchasing, receipting) and accounting concepts (journals, accruals, GRNI etc).

₹ 90 - ₹ 1 Lacs p.m

Kolkata, India

Details