Customer Support Executive Officer- Insurance (U.K. Shift) International process MNC BPO/BPS Mumbai

Gratitude Inc

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4 days ago

Customer Support Executive Officer- Insurance (U.K. Shift) International process MNC BPO/BPS Mumbai

1-4 Year(s)

₹ 50 - ₹ 60 Thousand p.m

Mumbai

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Job Description

Key Skills

Insurance Skills International BPO BPO Insurance Excellent English communication and presentation skills Technical Support Representative Excellent communication skills and fluency in English Detail-oriented, analytical, and proactive in problem-solving. Excellent communication skills - written and verbal Knowledge of BFSI transactions and insurance accounting. UK Insurance

191 candidate(s) have already applied for this Job. Apply now

Role/Skill: International Voice (UK Insurance)
Location: Mumbai
Experience: 1-4 Years
Band: BPO 1/2
Salary: 6-7 LPA

Shift: Uk Shifts
Notice Period: 0-30
Gap: 10

Eligibility:
Graduate with 1-4 yrs of relevant work experience.
Excellent English communication (Mandate)
Customer service experience specifically insurance, would be preferred
Relevant experience with UK insurance (Retirements, Pensions, Life)
domain is an added advantage
Ability to provide Customer Service to existing customers through email
Should follow various communication scripts/canned responses/email templates when communicating to the customers
Ability to handle a high volume of emails with varying degrees of questions or concerns
Should be open to working in rotational UK shifts as business requirements
Availability of an immediate joiner would significantly support the requirement

**Ex-TCS Employees can't apply**
PAN and DOB are required for profile creation

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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