Gratitude Inc banner
Gratitude Inc logo

Customer Support Representative

Gratitude Inc
763 Views
18 hours ago

Customer Support Representative

1-4 Year(s)
₹ 2 - ₹ 6 Thousand p.a
Delhi, Mumbai, Thane
Delhi, Mumbai, Thane

Job Description

Key Skills

Banking Communication Listening Problem solver BPO Voice Process

1 candidate(s) have already applied for this Job. Apply now

‼️ We are Hiring ‼️ Top Company ‼️



(Customer Service Representative)



Work location: Mumbai and Delhi



Job type: Banking Customer Service



Shifts: Rotational Shifts (5 Days Working)



Process: U.S BANKING VOICE PROCESS



Eligibility:



Graduates with 9 months International BPO Voice



Experience



Undergrads with 18 months International BPO Voice



Experience



Excellent Communication is a must



Experience Letters are mandatory from all the Organizations





Work arrangement: Work from office



Roles & Responsibilities



You'll provide customer support for India's largest bank.



You'll handle customer support voice calls related to banking queries.



You'll assist customers with questions about their bank accounts and other banking-related queries.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Palak Chaddha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 5 Year(s)

Strong handson experience in P2P / Accounts Payable operations Working knowledge of P2P systems Knowledge of einvoicing models and invoice validation rules

Confidential

Bengaluru, India

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

2 - 3 Year(s)

Provide endpoint support for desktops, laptops, OS, and standard IT applications Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity Palo Alto Firewall

₹ 30 - ₹ 40 Thousand p.m

Hyderabad, India

1 - 3 Year(s)

Banking Call Center Inbound BPO

₹ 5 - ₹ 54 Thousand p.m

Mumbai, India

Company logo

french voice

Gratitude Inc

1 - 10 Year(s)

French and English speaker international bpo experience - voice

Confidential

Mumbai, India

2 - 6 Year(s)

German bilingual B2 or above in german language Proficiency in German and English language

Confidential

Mumbai, India

Company logo

PTP MDM Team Lead

Gratitude Inc

8 - 12 Year(s)

Automation Change management Documentation

₹ 91 - ₹ 1 Lacs p.m

Kolkata, India

1 - 4 Year(s)

Excellent English communication and presentation skills Telephone, Chat, & Email support

Confidential

Mumbai, India

6 - 11 Year(s)

Team Handling Team Management BPO Skills

₹ 1.4 - ₹ 1.5 Lacs p.m

Mumbai, India

2 - 5 Year(s)

Payroll skills ms excel Account Reconciliation

Confidential

Gurugram, India