Customer support specialist
Gratitude IncCustomer support specialist
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
*Process - Inbound customer service and partial cross selling of credit card schemes and product offerings
*C3 COMMS required
*Qualification - HSC OR GRADUATE WITH 6 month Customer Service Experience
- DAY SHIFT ROTATIONAL - 6.30 A.M. TO 10.30 P.M.
With 2 Rotational weekoff
*Salary- 21K in hand
- Interview Rounds -
HR - AMCAT - OPS - CLIENT
Transport - Centralised Pick up and drop services from Thane station
Urgent hiring for FIS (Fidelity National Information Services)
Handle customer queries and resolve issues.
Permanent Work From Home
Banking exp mandate 6 months
*FinTech Process
*US Voice Process
*24/7 Shifts
Week Offs: Any 2 rotational
Salary: Upto 4 LPA (27K take home)
Who can apply?
HSC/ GRADUATE + 6 months exp
Applicant must have excellent communication skills in English (Written and Verbal)
Interview rounds:
HR
Amcat - Svar 65
Typing - 20/90
Ops - Floor Ops.
This will be WAHA - System will be provided
Candidates can be hired from Malad Boundary & upto Virar and Thane Boundary
Role
Assistant Manager/Manager -(NonTechnical)
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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