French Language Executive
Gratitude IncFrench Language Executive
Job Description
Key Skills
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Hiring: French Language Executive
Location: Mumbai, Maharashtra, India
Work Setup: Work from Office
Shift: Night Shift / 24x7 Rotational Shift
Experience: 4–8 Years
Band: BPO 3
Job Responsibilities:
Provide customer support and business operations support in French and English.
Communicate effectively with native French-speaking stakeholders.
Handle customer queries while maintaining high-quality service standards.
Coordinate with cross-functional teams to resolve issues efficiently.
Ensure accuracy and compliance with defined processes and quality standards.
Manage multiple tasks simultaneously and adapt to changing business requirements.
Maintain proper documentation and timely updates in internal systems.
Required Skills & Qualifications:
Proficiency in French (written and spoken) with CEFR B2 or above preferred (minimum B1–B2).
Ability to communicate confidently with native French speakers.
Experience in customer service or customer interaction.
Strong communication and stakeholder management skills.
Quick learner with the ability to understand new systems and processes.
Ability to multitask and work in a fast-paced environment.
Good computer proficiency.
QA competency from Novice to Effective level.
Good to Have:
Workday Workforce Lifecycle experience.
Knowledge of Organization and Absence Management.
Experience with HR operations or shared services.
Important Notes:
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.
Pre-Screening Information Required:
Highest Educational Qualification
Total Relevant Experience
Current Company
Current Designation
French Language Proficiency Level (B1/B2/C1/C2)
French Certification (if applicable)
Experience interacting with native French speakers
Customer Service Experience
Current/Last Drawn Salary
Expected Salary
Notice Period
PAN Available (Yes/No)
Date of Birth
Mandatory Questionnaire Link:
https://myglit.com/lateral/cref/773f66ee5c
Note: Filling out this form is mandatory. Only candidates who complete the questionnaire will be considered for the next stage of the hiring process.
Role
Other Language Expert
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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