Hiring For Chat Process in Mumbai
Gratitude IncHiring For Chat Process in Mumbai
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Hiring For Chat Process in Mumbai
Job Title: Non Voice (Chat Process) - Night Shift
Salary upto 15.5k in hand
We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information.
Responsibilities:
- Respond to customer inquiries and provide assistance via chat in a timely and accurate manner
- Identify and escalate priority issues to the relevant team for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Identify and suggest process improvements to enhance customer satisfaction
- Stay up-to-date with product knowledge and process changes
- Ensure adherence to company policies and guidelines
Requirements: - Excellent written communication skills in English
- Strong attention to detail and accuracy
- Ability to multitask and handle multiple chats simultaneously
- Willingness to work in Night Shifts
- Freshers are welcome to apply
Qualifications: - Minimum educational qualification of a high school diploma or equivalent
- Basic computer knowledge and typing skills
- Ability to adapt and learn quickly
We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position.
Role
Customer Service Executive -Chat
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Medical Reviewer
Gratitude Inc2 - 20 Year(s)
Confidential
Bangalore, India
3 - 6 Year(s)
₹ 85 - ₹ 1.15 Lacs p.m
Chennai, India
Treasury & Cash Management SME Oracle ERP
Gratitude Inc5 - 10 Year(s)
₹ 11 - ₹ 12 Thousand p.m
Hyderabad, India
CSR-Mandarin Language
Gratitude Inc1 - 8 Year(s)
₹ 70 - ₹ 78 Thousand p.m
Bangalore, India
4 - 8 Year(s)
₹ 65 - ₹ 75 Thousand p.m
Hyderabad, India
Customer service Bpo job with Amazing Salary+Inc.
Gratitude Inc1 - 10 Year(s)
₹ 45 - ₹ 60 Thousand p.m
Hyderabad, India
Database and SQL Developer
Gratitude Inc3 - 6 Year(s)
₹ 10 - ₹ 18 Thousand p.a
Mumbai, India
Lean Practitioner - Utilities Transformation
Gratitude Inc8 - 10 Year(s)
₹ 80 - ₹ 90 Thousand p.m
Kolkata, India
: Senior Manager Pre Sales
Gratitude Inc5 - 10 Year(s)
₹ 20 - ₹ 25 Thousand p.a
Thane, India
Collection Agent
Gratitude Inc1 - 2 Year(s)
₹ 25 - ₹ 35 Thousand p.m
Mumbai, India