International Customer Service

Gratitude Inc

1204 Views

18 hours ago

1-3 Year(s)

₹ 20 - ₹ 50 Thousand p.m

Mumbai

Job Description

Key Skills

BPO Voice Process BPO Skills BPO Operations International BPO BPO call centre

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!!International Customer Service!!

Location: Mumbai, India

Salary: INR 20,000 - INR 45,000 per month

Job Description:

We are seeking a highly motivated and skilled Customer Service Executive to join our team in Mumbai.

Qualifications:

Graduated from a recognized university or equivalent educational institution

1-2 years of previous experience in an international customer service role is preferred

Excellent verbal and written communication skills in English, with the ability to convey complex information clearly and concisely

Strong problem-solving and decision-making abilities

Responsibilities:

Interact with customers to provide information and address inquiries or concerns via phone, email, and chat

Ensure high levels of customer satisfaction through effective communication and problem-solving

Handle a high volume of customer inquiries in a professional and courteous manner

Assist customers in navigating our products or services and provide appropriate solutions

Process orders, returns, and exchanges accurately and efficiently

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for the role of Customer Service Executive.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

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