International Customer Service

Gratitude Inc

1745 Views

21 hours ago

1-4 Year(s)

₹ 20 - ₹ 40 Thousand p.m

Mumbai

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer Engagement

2 candidate(s) have already applied for this Job. Apply now

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility

Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients

Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough

Meet call handling quotas and individual and team sales targets

Gather and analyse client data to identify possible products or services to recommend to management

Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Follow communication protocols, rules, and policies

Role

Associate/Senior Associate -(NonTechnical)

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ayaan Ansari

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

International Voice Process

Gratitude Inc

1 - 3 Year(s)

Customer Service english BPO Voice Process

₹ 2 - ₹ 4 Thousand p.a

Mumbai, India

Details

CLM Analyst – Contract Upload & Maintenance

Gratitude Inc

2 - 4 Year(s)

Contract Management BPO Operations BPO industry

₹ 50 - ₹ 55 Thousand p.m

Bangalore, India

Details

Purchase Order Processing Lead

Gratitude Inc

5 - 11 Year(s)

ERP P2P ms excel

₹ 90 - ₹ 140 Thousand p.m

Kolkata, India

Details

URGENT!! Talent Acquisition Executive – Blue Collar Hiring

Gratitude Inc

2 - 10 Year(s)

Blue Collar Hiring

Confidential

Sanand, India

Details

Head of Operations / Delivery Head – UK Mortgage

Gratitude Inc

18 - 25 Year(s)

Experience in UK Mortgage Operations, Banking/BFSI Operations Experience of managing team of span 1000+ Experience in Delivery Leadership, P&L Ownership, Client & Stakeholder Management, Multi-site Operations, Risk & Compliance, Business Transformation and Operational Excellence.

Confidential

Mumbai, India

Details

Data Engineer - PAN India

Gratitude Inc

5 - 8 Year(s)

Minimum of 5 years’ experience in data engineering, building data pipelines to manage heterogenous data ingestions or similar in data integration across multiple sources including collected d Experience with Python/R, SQL, NoSQL Cloud experience (i.e. AWS, AZURE or GCP)

₹ 1.33 - ₹ 1.42 Lacs p.m

Kolkata, India

Details

Team Leader in Top BPO. Get hired if you have Conviction and HR is here to help

VNM

0 - 10 Year(s)

Customer Service Team Leader

₹ 50 - ₹ 75 Thousand p.m

Mumbai, India

Details

German Language Processor Lead (HRO + German)

Gratitude Inc

8 - 10 Year(s)

Analytical Leadership Stakeholder Management

₹ 90 - ₹ 1 Lacs p.m

Bangalore, India

Details

Master Data Management Asst Manage

Gratitude Inc

7 - 10 Year(s)

HR operations Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)

₹ 82 - ₹ 95 Thousand p.m

Chennai, India

Details

PROCUREMENT OPERATIONS - ITALIAN

Gratitude Inc

2 - 5 Year(s)

Microsoft Office Supply Chain procurement

₹ 60 - ₹ 70 Thousand p.m

Delhi, India

Details