JOB FOR HSC FRESHER. APPLY NOW

Gratitude Inc

2216 Views

19 hours ago

0-1 Year(s)

Mumbai

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Inbound BPO BPO Voice Process Customer oriented BPO Call center International BPO BPO/ITES BPO call centre Excellent Communication

15 candidate(s) have already applied for this Job. Apply now

Hi, I am actively #hiring for a well known position!

Know who might be interested?

Manage incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Location: Mumbai

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Saba Jumani

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Collection Process

Gratitude Inc

1 - 2 Year(s)

Communication Customer Relations Customer Service

₹ 20 - ₹ 25 Thousand p.m

Mumbai, India

Details

Associate - Domain Utilities

Gratitude Inc

1 - 5 Year(s)

Expertise in Utility Domain

Confidential

Kolkata, India

Details

Lean Practitioner - Utilities Transformation

Gratitude Inc

8 - 10 Year(s)

Call Center Process Mapping CSAT

₹ 80 - ₹ 90 Thousand p.m

Kolkata, India

Details

SuccessFactors & HRO Team Lead - Mumbai

Gratitude Inc

5 - 10 Year(s)

Product Lifecycle Management SAP Basis SAP BI

₹ 60 - ₹ 70 Thousand p.m

Mumbai, India

Details

CLM Analyst (Cash & Liquidity Management)

Gratitude Inc

2 - 4 Year(s)

Stakeholder Management Cash Management banking operations

Confidential

Noida, India

Details

Legal Operations Specialist – US Client Support

Gratitude Inc

5 - 11 Year(s)

LLB or LLM as a full time regular education Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills.

₹ 80 - ₹ 90 Thousand p.m

Bangalore, India

Details

Backoffice Jobs in Malad-Mumbai with Weekends off and Great salary

Gratitude Inc

1 - 10 Year(s)

Customer Service Technical Support

₹ 15 - ₹ 50 Thousand p.m

Mumbai, India

Details

Group Lead – Employee Benefits (Operations/Claims)

Gratitude Inc

10 - 12 Year(s)

Leadership SAP Stakeholder Management

Confidential

Pune, India

Details

TREASURY & CASH MANAGEMENT LEAD-Hyderabad

Gratitude Inc

8 - 14 Year(s)

Oracle erp systems global payment systems

₹ 76 - ₹ 86 Thousand p.m

Hyderabad, India

Details

Medical Reviewer

Gratitude Inc

2 - 20 Year(s)

COMPUTER SKILL clinical experience Medical background

Confidential

Mumbai, India

Details