MIS and Reporting Analyst
Gratitude IncMIS and Reporting Analyst
Job Description
Key Skills
41 candidate(s) have already applied for this Job. Apply now
Role: MIS and Reporting Analyst
Location: Gurgaon
Experience: 3–5 Years
Band: BPO 3
Salary: Up to 9 LPA
Work Mode: 100% Work From Office
Shift: Night Shift (Mandatory)
Job Summary
We are looking for a highly analytical MIS and Reporting Analyst to support collections and reporting operations. The ideal candidate should have strong expertise in Excel, VBA, data analysis, reporting, and database management, with the ability to generate actionable insights and drive process improvements.
Key Responsibilities
Monitor and manage collections data from multiple sources.
Ensure accuracy, completeness, and integrity of data within collection management systems.
Develop, maintain, and optimize databases and reporting dashboards.
Generate daily, weekly, monthly, and ad-hoc reports related to collection performance, outstanding receivables, and aging accounts.
Analyze collection trends and identify opportunities to improve collection efficiency.
Present key findings, metrics, and insights to management stakeholders.
Evaluate existing collection processes and recommend improvements.
Support implementation of new reporting tools, automation initiatives, and process enhancements.
Collaborate with IT and Finance teams to integrate and automate collections systems.
Assist in developing collection strategies and operational policies.
Ensure compliance with company policies and applicable regulations.
Maintain accurate documentation for audits and regulatory reviews.
Required Skills
Strong proficiency in MS Excel, including Advanced Excel functions.
Expertise in VBA (Visual Basic for Applications) and Macro Development.
Experience with Financial Modeling and Data Analysis.
Good knowledge of Database Management Systems (DBMS).
Strong analytical and problem-solving skills.
Ability to interpret complex datasets and provide actionable business insights.
Excellent reporting and presentation skills.
Preferred Skills
Understanding of Order-to-Cash (OTC) Lifecycle.
Exposure to B2B Collections processes.
Experience with reporting automation and dashboard development.
Eligibility
Experience: 3–5 Years
Comfortable working in permanent night shifts.
Willing to work from the Gurgaon office on all working days.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Mandatory Questionnaire
Please complete the questionnaire before applying:
Questionnaire Link: https://myglit.com/lateral/cref/a7d0a34739
Note: Filling out the questionnaire is mandatory. Applications without a completed questionnaire will not be considered for further processing.
Role
MIS Analyst
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Service Desk Executive International Voice
Gratitude Inc1 - 10 Year(s)
50 - 75 Thousand p.m
Pune, India
1 - 10 Year(s)
45 - 60 Thousand p.m
Hyderabad, India
Operations Manager BPO
Gratitude Inc5 - 8 Year(s)
Confidential
Chennai, India
Customer Service Associate | US Process Banking & Cards
Gratitude Inc1 - 6 Year(s)
60 - 65 Thousand p.m
Mumbai, India
MIS and Reporting Analyst
Gratitude Inc3 - 5 Year(s)
Confidential
Gurugram, India
Training Lead - SCM
Gratitude Inc4 - 7 Year(s)
Confidential
Bangalore, India
1 - 3 Year(s)
50 - 60 Thousand p.m
Gurugram, India
Arabic Customer Service Executive in a Top BPO
Gratitude Inc1 - 10 Year(s)
50 - 75 Thousand p.m
Chennai, India
1 - 9 Year(s)
40 - 55 Thousand p.m
Pune, India
SAS Programmer Immediate Joiners! IT Company Job Pune
Gratitude Inc6 - 10 Year(s)
85 - 130 Thousand p.m
Pune, India