Purchase order processing team member Lead
Gratitude IncPurchase order processing team member Lead
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
About Role
Execute end-to-end Procure-to-Pay (P2P) operations with strong hands-on experience in Purchase Order (PO) processing
Ensure accurate and timely PO creation and amendments in line with agreed SLAs and procurement policies
Work independently to manage daily operations while coordinating effectively with multiple stakeholders
Provide highquality service through clear communication, ownership of issues, and continuous improvement mindset
ACCOUNTABILITIES
Process Purchase Orders (POs) including creation, changes, and closures with high accuracy
Meet SLA, productivity, and quality targets for PO processing activities
Coordinate with business users, procurement teams, vendors, and AP teams to resolve POrelated queries
Independently manage stakeholder communication and calls, providing status updates and issue resolution
Identify process gaps, recurring issues, or inefficiencies and suggest process improvements
Ensure compliance with procurement policies, approvals, and audit requirements
Maintain documentation, trackers, and standard operating procedures (SOPs)
SKILLS
Develop a moderate level of proficiency in the following systems:
MS Office Word, Excel, and PowerPoint
Good understanding and experience of JDE Module or SAP
Have fluency in reading, writing, and speaking English.
Can interact with customers in a professional, courteous manner
Shows genuine empathy to customers experiencing connection difficulties.
Ability to handle difficult customer conversations and work under pressure.
Actively identifies customer cues and responds appropriately.
Able to communicate effectively across a group with diverse backgrounds.
High energy, self-motivation with a high degree of accountability
Strong analytical skills
Time management
Documentation and knowledge sharing.
High level written communication skills to interact with key stakeholders
3-5 years of experience in Procurement/P2P
Candidate should be ready to work in ANZ shift.(4/5AM)
Should possess positive attitude to support the business.
Should be flexible for working hours.
5 days’ work from office is mandatory
Imporrant: PAN and DOB are required for profile creation
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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