Scrum Master
Gratitude IncScrum Master
Job Description
Key Skills
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Job specification
Strong experienced (hands on) SM – a servant leader, who has worked in relatively complex project
environment. Having Telecom experience is good to have.
1.Strong communication, stakeholder management skills is essential
2.Ability to independently manage all Agile/Scrum ceremonies for the team
3.Ability to remove impediments for the team and to be able to deliver value as planned
4.Ability to plan and track the work effectively sprint on sprint
5.Ability to remove conflicts and help maintain team harmony
6.Ability to track dependencies, and do risk management relevant to team
7.Ability to work alongside the PO and RTE/GSM to align and work based on business priorities
8.Exposure to LEAN/ SAFe is good to have
9.Ability to manage and track metrics for the team, as required by program and help guide the
team to next level of maturity. Coaching experience is good to have.
10.Exposure to DevOps working model is required
11.JIRA/Tooling knowledge is essential. should be comfortable working in JIRA (or equivalent
tool) to manage the team’s scrum / Kanban boards. Should be comfortable writing JQLs and
get any reporting needs for the team.
12.Need at least 5 years of previous SM experience.
13.Good to have scrum certification – PSM 1, PSM 2 or any other equivalent.
Location: Pune, Bangalore, Hyderabad
Budget- Up to 18LPA
Work Timing
You would need to be flexible on working timing since you might be required to overlap some time
basis the geo you support.
Role
Associate/Senior. Associate -(Technical)
Timings
Day Shift ()
Industry
BPO
Work Mode
NA
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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