Senior Manager - Pre Sales

Gratitude Inc

189 Views

17 hours ago

4-5 Year(s)

₹ 24 - ₹ 25 Thousand p.a

Thane

Job Description

Key Skills

good communication skills International BPO BPO/ITES presales international presales

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Location:- THANE

About the process

Presales and Solutions for CX

Sales pitch, rfp (request for Proposal) solutions

Assist sales team with any solution which is needed during the sales process

Collaterals, Business cases,

Account planning for new business

Handling, work allocations, quality checks End-to-end accountability for solution design process/presentation, client visits, sales pitch reports including designing solution, sign offs and creation of response documents and presentations (RFP/RFQ/RFI)

Solutions to improve customer experience and including right shoring model, target operating model design, building blocks, Channel shift, insights

Working with key stakeholders and Relationship managers to identify opportunities, solutions, and key leverage points for successful client acquisition, process excellence and transformational

Drafting in-house capability packs for sales support, Marketing Collaterals, brochures and Client Pitches and liaising with delivery team, support functions and management to update existing collaterals on quarterly basis

Act as a critical link between front end teams, SMEs and delivery organizations especially while giving solutions for a proposal / proactive new business opportunity

Requirement

Good communication skills - (8/10)

Should be on a Managerial designation

Industry – BPO/ITES ( BPO International Pre Sales experience mandate)

International pre sales experience in BPO (Mandate)

Minimum 5 years of relevant experience

Education:Any Graduate

Shift timings:07:00 PM - 07:00 AM ( Any 10 hour shift)

Transport Boundaries:source candidates from Central Belt (Work From Office)

Transport Facility:NA

Salary Range:Upto 25 LPA ( depending on the last drawn)

Weekly Off:2 Weekly Off

Age:Upto 42 year old

USP:Brand, Salary, Designation

Rounds of Interview

Documents

Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents.

EOS is a global professional services organisation focused on digital & technology innovation in delivering high-quality services. With immense domain

expertise across industry verticals and a strong digital footprint, they are committed to provide strategic partnership to our clients, helping them transform

their business, reduce cost, and improve productivity.

They have a diverse business portfolio comprising of a mix of BPM and KPO services. Their expertise lies in designing & implementing technology based

customised solutions for clients niche requirements. Their teams work in constant endeavour to provide cutting edge technology using Artificial

Intelligence and Deep Learning Neural Networks to provide omni-channel solutions to manage end-to-end customer life cycle management.

With multiple offices & clients spread across the globe, team EOS constantly thrives for excellence & customer delight through innovation, for which they

have won several awards & accolades across multiple forums.

Role

Pre Sales Consultant

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Functional Area

Sales / Business Development / Client Servicing

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