Senior Scrum Master
Job Description
Key Skills
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Location: Hyderabad, Bangalore, Pune R&R:
● Experience executing the Scrum Master role for a minimum of 4-5 year in a software development team, diligently applying Scrum principles, practices, and theory
● Jira hands on experience is mandatory.
● Knowledge of burndown techniques, retrospective formats, bug bashing, etc.
● Experience working with Agile oriented User Stories, ATDD, TDD, continuous integration, continuous deployment and automated testing
● Effectively communicate with all levels of the organization.
● Leads the team on self-organizing to fulfill the Agile/Scrum framework
● Ensures Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason, make the tough calls
● Assesses the Scrum Maturity of the team/organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/organization
● Responsible for removing impediments to team progress
● Facilitates discussion to identify alternatives or different approaches, enable decision making, and / or resolve conflict
● Enables an environment of trust where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of problem solving
● Supports and educates the Agile team’s PO, especially with respect to grooming and maintaining the backlog
● Provides support to the team using a servant leadership style whenever possible
Role
Associate/Senior. Associate -(Technical)
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Semi-Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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