Talent Services Analyst

Gratitude Inc

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1 month ago

Talent Services Analyst

4-6 Year(s)

₹ 50 - ₹ 75 Thousand p.m

Mumbai

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Job Description

Key Skills

Team Handling Advanced Excel Excellent written and oral communications skills Proficiency in MS Office

84 candidate(s) have already applied for this Job. Apply now

Role/Skill: Talent Services Analyst

Location: Mumbai
Experience: 4 to 6 Years
Band: BPO 2/3 Salary: Up to 9 LPA

Shift: US Time Shift

Job Description

We are hiring for the role of Talent Services Analyst for Mumbai location. Candidates with strong HR operations experience, Oracle HCM knowledge, and excellent communication skills are preferred.

Key Skills & Responsibilities

Minimum 3+ years of Oracle HCM or equivalent HCM experience is an added advantage
Experience in HR Operations including:
- Query Management
- Email Management
- Leave Management
- Learning & Development Administration
- HR Operations Support
Experience as a Quality Checker for transactions and improving team/associate performance
Ability to maintain confidentiality of employee data and documents
Strong problem-solving and analytical skills
Ability to work independently and meet deadlines
Strong written and verbal communication skills
Experience in handling Helpdesk calls
Knowledge of tax regulations, compliance reporting, and multi-state tax processes is a plus

Educational Qualification

Bachelor’s Degree in Human Resource Administration

Good to Have Skills

International Workforce Administration experience
Global employee data management
HRBP and HR Operations exposure
HR Reports and MIS creation experience

Required Skills

Excellent Communication Skills
MS Office & Advanced Excel Skills
Coaching & Team Handling Skills

Important Notes

Ex-TCS Employees are not eligible to apply
PAN Card and DOB are mandatory for profile creation

Questionnaire Link

Please fill out the questionnaire form below:
https://myglit.com/lateral/cref/d431f654c7

Note: Filling out this form is mandatory for further process.

Role

Customer Service Analyst

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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