Team Leader - Inside Sales

Gratitude Inc

609 Views

15 hours ago

1-3 Year(s)

₹ 1 - ₹ 2 Thousand p.a

Mumbai

Job Description

Key Skills

CRM (Customer relationship Management) Customer Service SAP CRM

1 candidate(s) have already applied for this Job. Apply now

• Learning all sales processes within 4 weeks & become the first point of contact for the Inside sales team.

• Gain maximum product knowledge & follow processes for Sales funnel, Pricing & Routing.

• Processing 100% of the leads through Sales Funnel Stages: (Qualification, Proposal Sent/Review, Commitment, Converted/Rejected) with the help of CRM and achieving conversion targets.

• Achieve & Maintain all Sales Targets & CC metrics (including 90% CSAT, Median Response Time, others) via Chats & Calls.

• Monitor KPI’s & provide weekly feedback on performance and achieved results to the team.

Requirements

• Excellent Sales Communications Skills;

• Prior Experience in Sales (Inbound/Outbound) at least 1-2 years;

• Prior Experience in handling Calls/Chats/Emails.

• Knowledge of technological innovations in sales processes & sales metrics;

• Experience in working with CRM;

• Ability to forecast numbers and reports, delegate tasks to the team.

• Emotional intelligence, openness to new, strong ability to listen and hear;

• Proactiveness, Influential, Energetic & Self-Motivated;

• Multi-tasking skills & Calm Under Pressure;

• Perfect spoken and written English;

• Willingness to work hard.

Role

Team Leader -(NonTechnical)

Timings

Flexible (Permanent)

Industry

Telecom / ISP

Work Mode

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Nkem Nwachukwu

Recruiter - Gratitude Inc

NA, nigeria

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