385751 Network Support Engineer

Gratitude Inc

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4 days ago

385751 Network Support Engineer

2-3 Year(s)

₹ 30 - ₹ 40 Thousand p.m

Hyderabad - Pune, Pune

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Job Description

Key Skills

Provide endpoint support for desktops, laptops, OS, and standard IT applications Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity Palo Alto Firewall

48 candidate(s) have already applied for this Job. Apply now

Role/Skill: Network Support Engineer

We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent).

Responsibilities:

Provide endpoint support for desktops, laptops, OS, and standard IT applications

Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity

Assist in monitoring and basic configuration checks on Cisco switches and routers

Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring

Respond to incidents and service requests as per SLA and maintain proper documentation

Role

L2 Support Engineer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Elizabeth Ahuioza Sanda

Recruiter - Gratitude Inc

NA, nigeria

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