Accounts Receivables Billing Specialist
Gratitude IncAccounts Receivables Billing Specialist
Job Description
Key Skills
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Location: Nagpur / Pune
Experience: 4 to 6 Years
Salary: ₹6–7 LPA
Shift: 24x7 (US Shift / CST Hours)
Band: BPO 2
Job Summary
We are looking for an experienced Accounts Receivables Billing Specialist with a background in insurance billing and accounts receivable processes. The ideal candidate should have experience in the insurance brokerage or Property & Casualty (P&C) insurance industry, possess strong analytical skills, and be proficient in handling billing transactions while ensuring excellent customer service and adherence to quality standards.
Key Responsibilities
Manage end-to-end Accounts Receivable and billing activities.
Process invoices, billing transactions, and payment reconciliations accurately.
Monitor customer accounts and follow up on outstanding payments.
Resolve billing discrepancies and customer queries in a timely manner.
Work with internal and external stakeholders to ensure smooth billing operations.
Maintain accurate billing records and documentation.
Execute transactions as per defined SLAs and quality standards.
Prepare reports and analyze billing and receivable data using MS Excel.
Ensure compliance with company policies and billing procedures.
Required Skills & Qualifications
4–6 years of experience in Accounts Receivable and Billing.
Prior experience in the insurance brokerage industry or Property & Casualty (P&C) insurance.
Working knowledge of insurance agency management systems such as Applied EPIC, BenefitPoint, AMS360, or similar platforms.
Basic understanding of insurance terminology and billing cycles.
Strong customer service orientation with excellent verbal and written communication skills.
Proficiency in Microsoft Excel, Outlook, and other MS Office applications.
Strong analytical, problem-solving, and time management skills.
High attention to detail and ability to meet SLA and quality targets.
Willingness to work in US Shift (CST Hours).
Preferred Skills
Experience with multiple Agency Management Systems (AMS).
Knowledge of insurance billing operations and receivables processes.
Ability to work effectively in a fast-paced environment.
Eligibility
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Role
Accounts Receivable
Timings
Rotational Shifts (Permanent)
Industry
Insurance
Work Mode
Work from office
Process
Non-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit
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