Arabic expert Executive Customer Care MNC BPO/BPS

Gratitude Inc

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1 week ago

Arabic expert Executive Customer Care MNC BPO/BPS

3-7 Year(s)

Mumbai
(Base Location for WFH)

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Job Description

Key Skills

Financial Customer Complain background Banking Finance Services & Insurance Excellent written and oral communications skills Excellent Customer Service Excellent Communication, Customer Service and Empathy Skills

208 candidate(s) have already applied for this Job. Apply now

Role Summary
Responsible for Accounts Receivable collections for US clients including collection calls, payment follow ups, aging review, dispute resolution, and recovery of outstanding invoices.
Salary upto 7.20 lacs

Key Responsibilities
Review AR aging reports and identify overdue invoices
Conduct collection calls with US based customers for outstanding payments
Send payment reminders through email and phone follow ups
Track promises to pay and update collection notes in system
Investigate billing disputes and coordinate with internal teams for resolution
Support cash application by confirming payment details and invoice references
Escalate high risk or long overdue accounts to finance or AR leadership

Mandatory Requirements
Experience in Accounts Receivable Collections with US clients
Experience in international collection calling
Strong English communication with US accent or neutral accent
Experience handling AR aging reports and overdue accounts
Immediate joiners preferred

Keyword Experience Areas (for database matching)
Accounts Receivable AR Collections AR Aging Customer Payment Follow Up International Collections US Client Handling Payment Recovery Invoice Follow Up Billing Dispute Resolution Cash Application Support Deduction Handling Short Payments Chargebacks Customer Account Reconciliation

Skills
Strong communication and negotiation skills
Client interaction and follow up capability
Attention to detail in documentation
Basic accounting and AR process understanding

Reporting
Reports to AR Supervisor or AR Manager

kindly apply here:

https://www.myglit.com/lateral/cref/4f63e42352

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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