C2C Team Lead

Gratitude Inc

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1 month ago

C2C Team Lead

5-10 Year(s)

₹ 90 - ₹ 100 Thousand p.m

Nagpur

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Job Description

Key Skills

Stakeholder Management Bank reconciliation Journal Entry

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Skill: Customer To Cash (C2C) – Team Lead

Experience: 5 to 10 Years
Band: BPO 3/4
Salary: ₹11–12 LPA (Approx. ₹92K–₹1 Lakh monthly CTC)
Location: TCS Mihan, Nagpur – SEZ
Shift Timing: 10:30 AM to 8:30 PM

Eligibility Criteria

Minimum 15 years of regular full-time education (10 + 2 + 3)
Non-technical graduation preferred – B.Com, M.Com, or similar
Candidates should be flexible with rotational and night shifts

Must Have Skills

Team Handling experience

Good to Have Skills

Exposure to Transformation Projects

Required Skills

Experience in Finance & Accounting with Order to Cash (O2C/C2C) domain exposure
Hands-on experience in:
- Bank Reconciliation
- Journal Entry Posting
- Stakeholder Management
Knowledge of:
- Cash, Card, Gift Card & Tender Reconciliation
Coordination with third-party vendors and internal teams

Desirable Skills

Exposure to third-party ways of working in Finance & Accounting

Job Responsibilities

Coaching team members and conducting one-on-one sessions & appraisals
Month-end closing and dashboard reporting for non-compliancy in C2C processes
Presenting payment performance reports for each business unit monthly
Preparation of monthly SLA metrics and dashboards
Reviewing General Ledger entries
Strong email writing, interpersonal, and communication skills required

Important Notes

Ex-TCS employees are not eligible to apply
PAN and DOB are mandatory for profile creation

Questionnaire Link

Please fill out the below questionnaire form:
https://myglit.com/lateral/cref/99dbd9d1b4

Note: Filling out this form is mandatory for the further recruitment process.

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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