Gratitude Inc banner
Gratitude Inc logo

Customer Engagement Representative(Australian Voice & Blended Process)

Gratitude Inc
2293 Views
18 hours ago

Customer Engagement Representative(Australian Voice & Blended Process)

0-2 Year(s)
Thane (Thane)
Thane (Thane)

Job Description

Key Skills

BPO Voice Process International BPO Strong English Communication Skills Blended Process

0 candidate(s) have already applied for this Job. Apply now

In the Customer Engagement Representative role, you’ll manage customer queries and complaints in an Australian voice and blended process environment.



Responsibilities:




  • Address customer inquiries professionally and promptly.

  • Support customers with account modifications and payments.

  • Maintain detailed logs of interactions and resolutions.



Skills & Experience:




  • Bachelor’s degree and proficiency in Australian voice communication.

  • Adaptability to rotational shifts.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 9 Year(s)

Clinical research Problem Solving Programming

Confidential

Bengaluru, India

2 - 10 Year(s)

SAP SAP Ariba Portuguese

Confidential

Delhi, India

2 - 14 Year(s)

Call Center CISCO Documentation

₹ 60 - ₹ 70 Thousand p.m

Pune, India

5 - 8 Year(s)

Operational Excellence

Confidential

Aurad, India

4 - 6 Year(s)

Teamwork Knowledge of BFSI transactions and insurance accounting.

Confidential

Nagpur, India

10 - 15 Year(s)

Customer Management people Management Delivery Management

Confidential

Kolkata, India

Company logo

RTR GL Manager

Gratitude Inc

10 - 26 Year(s)

Presentation Skills Excellent English communication and presentation skills Excellent communication skills and fluency in English

₹ 1.1 - ₹ 1.22 Lacs p.m

Chennai, India

5 - 12 Year(s)

Automation Data Analysis Microsoft Excel

Confidential

Chennai, India

1 - 4 Year(s)

Confident Multitasking Oracle

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

4 - 6 Year(s)

Accounts Receivable billing process BPO Insurance

₹ 50 - ₹ 53 Thousand p.m

Pune, India