Customer Service Executive

Gratitude Inc

784 Views

15 hours ago

1-3 Year(s)

₹ 20 - ₹ 40 Thousand p.m

Mumbai

Job Description

Key Skills

Listening Voice & Accent BPO Voice Process voice account

4 candidate(s) have already applied for this Job. Apply now

We are seeking a highly motivated and experienced Customer Service Executive to join our team in Mumbai.

Location - Mumbai

salary - 30k - 45k

Responsibilities:

Serve as the primary point of contact for customers, addressing their inquiries, concerns, and requests via various channels such as phone, email, and chat.

Provide exceptional customer service by actively listening to customers, understanding their needs, and resolving their issues effectively and efficiently.

Handle a high volume of incoming customer inquiries while maintaining a positive and professional attitude.

Qualifications:

A graduate degree in any discipline is required.

A minimum of 2 years of experience in an international BPO environment, preferably in a customer service role.

Excellent communication skills, both verbal and written, with a strong command of the English language.

Proven ability to deliver exceptional customer service and handle customer inquiries and complaints effectively.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Palak Chaddha

Recruiter - Gratitude Inc

NA, india

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