Gratitude Inc banner
Gratitude Inc logo

Customer Service Executive(English+Mandarin)

Gratitude Inc
1253 Views
20 hours ago

Customer Service Executive(English+Mandarin)

2-3 Year(s)
₹ 8 - ₹ 10 Thousand p.a
Mumbai, Kolkata
Mumbai, Kolkata

Job Description

Key Skills

Customer Service Mandarin International BPO International voice Process

120 candidate(s) have already applied for this Job. Apply now

Job Code: 265511



Role: Team Member – Voice requirement - Mandarin Language



Band: BPO 3 (upto 8 LPA)



Location: Mumbai / Kolkata



CANDIDATE SHOULD HAVE EXPERIENCE AS A CUSTOMER SERVICE REPRESENTTIVE (ENG + MAND) FOR ATLEAST 2 YEARS 



Please find below the JD:



Proficient in Mandarin Writing, Comprehension and Speaking skills as well and equivalent ability & capability in the English language as well; as this resource will be catering to the following channels of customer service:



1. Inbound Voice Queue



2. Email Queries received from the customer



3. Respond to the customer queries received in Mandarin (subject to the request from the customer to respond in Mandarin)

Role

Telecalling/Telemarketing Executive

Timings

Rotational Shifts ()

Industry

BPO

Work Mode

NA

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Arnet Asuko Brina

Recruiter - Gratitude Inc

NA, kenya

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Call center

Gratitude Inc

1 - 2 Year(s)

Adobe Photoshop

₹ 2 - ₹ 5 Thousand p.a

Bombuflat, India

18 - 25 Year(s)

Experience in UK Mortgage Operations, Banking/BFSI Operations Experience of managing team of span 1000+ Experience in Delivery Leadership, P&L Ownership, Client & Stakeholder Management, Multi-site Operations, Risk & Compliance, Business Transformation and Operational Excellence.

Confidential

Mumbai, India

1 - 8 Year(s)

German German bilingual German Language

₹ 70 - ₹ 100 Thousand p.m

Bengaluru, India

4 - 6 Year(s)

Leadership Help Desk/ IT Service Desk Worked in a live operations/time sensitive environment; ie. call center, help desk, network operations,OTT(Prefered)

₹ 80 - ₹ 92 Thousand p.m

Bangalore, India

10 - 12 Year(s)

Management information system (MIS) Proven Root Cause Analysis (RCA) capability Proven Root Cause Analysis (RCA) skills

₹ 16 - ₹ 17 Thousand p.m

Pune, India

10 - 12 Year(s)

Proven Root Cause Analysis (RCA) capability SAP HCM & Employee Central (EC) Experience in Reconciliation & MIS

₹ 1.6 - ₹ 1.7 Lacs p.m

Pune, India

5 - 8 Year(s)

Analysis Negotiating Skill Negotiation

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

Company logo

CONTENT WRITER

Gratitude Inc

1 - 2 Year(s)

Content Content Moderator Content Filtering

₹ 3 - ₹ 4 Thousand p.a

Mumbai, India

1 - 8 Year(s)

good communication skills HR operations Proficiency in MS Office

₹ 25 - ₹ 90 Thousand p.m

Bangalore, India

12 - 20 Year(s)

Oracle Stakeholder Management SAP SuccessFactors modules

₹ 12 - ₹ 1.35 Lacs p.m

Hyderabad, India