Customer Service - Mandarin
Gratitude IncCustomer Service - Mandarin
Job Description
Key Skills
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JOB TITLE: Customer Service - Mandarin
REQUIRED HEADCOUNT: 1
JOB CODE: 354414
SALARY: up to 8 LPA
WORK SCHEDULE: US / Canada Shift
LOCATION: Mumbai
QUALIFICATIONS:
-Good analytical thinking
-Client communication
-Strong knowledge on MS Office tools
-MIS reporting
-Good interpersonal skills
-Ability to meet stringent client deliverables.
-Effective presentation skills
-Knowledge on “Cards Operations- Disputes & Collections”
LANGUAGE SKILLS(Written and Verbal)
-Mandarin & English
ATLEAST 1 YEAR OF WORK RELATED ECXPERIENCE
**Interviews will happen between 02:00 to 06:00 PM**
(Involves client Assessment)
PRESCREENING NOTES:
Mandarin Language Proficiency:
English Language Proficiency:
Strong knowledge on MS Office tools:
MIS reporting:
Current/Last Salary:
Good with 8 LPA:
Willing to work onsite on US/Canada Shift:
DOB & PAN:
Role
Customer Care Officer
Timings
US-Type Shift (Permanent)
Industry
Other
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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