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Customer Service Representative

Gratitude Inc
1452 Views
16 hours ago

Customer Service Representative

0-2 Year(s)
₹ 20 - ₹ 25 Thousand p.m
Thane
Thane

Job Description

Key Skills

Banking BPO Voice Process typing skills CSR

3 candidate(s) have already applied for this Job. Apply now

*HSBC* 



**Process* - Inbound customer service and partial cross selling of credit card schemes and product offerings



*C3 *COMMS* required



**Qualification* - HSC OR GRADUATE WITH 6 month Customer Service Experience 



* *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.

With 2 Rotational weekoff



**Salary*- *21K* in hand



* Interview Rounds - 

 *HR - AMCAT - OPS - CLIENT* 



 Transport - *Centralised Pick up and drop services from Thane station*





*Urgent hiring for FIS (Fidelity National Information Services)*

Handle customer queries and resolve issues. 

Permanent Work From Home

Banking exp mandate 6 months 



*FinTech Process 

*US Voice Process 

*24/7 Shifts

Week Offs: Any 2 rotational 

Salary: Upto 4 LPA (27K take home) 



Who can apply? 

HSC/ GRADUATE + 6 months exp 



Applicant must have excellent communication skills in English (Written and Verbal) 





Interview rounds: 

HR 

Amcat - Svar 65

Typing - 20/90

Ops - Floor Ops.



This will be WAHA - System will be provided 

 

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jaie Panchal

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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