Customer Service Representative (Voice - English & Punjabi)
Gratitude IncCustomer Service Representative (Voice - English & Punjabi)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Education Qualifications - Graduated only*
Responsibilities -
-
Providing excellent customer service
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Acting as a customer service department team member
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Liaising with other Customer Support Representatives
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Using good communication skills and problem-solving skills
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Resolving complaints from unhappy customers
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Identifying patterns for improvement opportunities
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Ensuring complete information is recorded
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Completing various roles and tasks within the given time
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Recommending products and services
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Adding products and services to customer accounts
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Identifying what customers may want.
Must haves -
- International bpo experience (voice )
Salary - 50 k joining if ready to recolate
Role
Assistant Manager/Manager -(NonTechnical)
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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