Gratitude Inc banner
MyGlit Jobs |  Jobs |   Customer Support Executive – Airlines Process in Mumbai & Delhi

Customer Support Executive – Airlines Process

Gratitude Inc
138 Views
4 hours ago

Customer Support Executive – Airlines Process

2-5 Year(s)
Delhi (NCR, Gurgaon)
Delhi (NCR, Gurgaon)

Job Description

Key Skills

Communication BPO Voice Process good communication skills International BPO BPO Travel Account Travel and Hospitality

86 candidate(s) have already applied for this Job. Apply now


Job Title: Customer Support Executive – Airlines Process

Job Summary:

  • Handle customer queries and complaints with timely resolution

  • Ensure high-quality, customer-centric service delivery

  • Coordinate with internal teams for smooth issue handling

Key Responsibilities:

  • Understand and analyze customer concerns to identify root causes

  • Collaborate with internal departments for quick resolution

  • Work on multiple systems and tools to manage customer cases

  • Connect with customers for additional details or updates

  • Maintain professionalism and high service standards

Work Requirements:

  • 100% work from office (Gurugram)

  • 5-day work week with rotational shifts (Monday–Sunday)

  • Must be flexible to work on weekends

  • No transport facility or reimbursement provided

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Support Executive – Airlines Process in Mumbai & Delhi

Chetan Chavan

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

10 - 15 Year(s)

Understanding of cargo operations

Confidential

Mumbai, India

MyGlit Jobs |  Jobs |   Narrative Writer in Mumbai & Delhi

Narrative Writer

Gratitude Inc

1 - 10 Year(s)

Narrative Writer

Confidential

Mumbai, India

10 - 15 Year(s)

Cargo Revenue Accounting Cargo capacity management

Confidential

Mumbai, India

MyGlit Jobs |  Jobs |   AR French Analyst in Mumbai & Delhi

AR French Analyst

Gratitude Inc

5 - 8 Year(s)

French Language French and English speaker Account Receivable Associate

Confidential

Mumbai, India

6 - 20 Year(s)

Data Analysis Teamwork Team Leader

75 - 120 Thousand p.m

Hyderabad, India

3 - 5 Year(s)

corporate Compliance Corporate legal/ Law firm environment Strong understanding of US IP laws, USPTO procedures, and domain registration regulations.

Confidential

Bangalore, India

1 - 10 Year(s)

Customer Service

50 - 75 Thousand p.m

Hyderabad, India

MyGlit Jobs |  Jobs |   Service Desk in Mumbai & Delhi

Service Desk

Gratitude Inc

1 - 10 Year(s)

ITIL JIRA SLA Requirements

Confidential

Chennai, India

MyGlit Jobs |  Jobs |   Trainer URGENT in Mumbai & Delhi

Trainer URGENT

Gratitude Inc

2 - 15 Year(s)

Training experience training skills Training & Development Expertise

Confidential

Indore, India

3 - 7 Year(s)

Accounting Database management US Calling process

Confidential

Mumbai, India