Customer Support Specialist (Australian Voice & Blended Process)

Gratitude Inc

2457 Views

18 hours ago

0-2 Year(s)

Thane (Thane)

Job Description

Key Skills

Data Entry International BPO typing skills International voice Process Excellent Communication Strong English Communication Skills Blended Process

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As a Customer Support Specialist, you will manage incoming inquiries via calls, emails, and chats, assisting customers with billing, product details, and issue resolution in an Australian voice and blended process.

Responsibilities:

Respond to customer inquiries across calls, emails, and chats.

Handle billing adjustments and account modifications.

Escalate complaints as per company policy.

Provide clear product information and troubleshoot service disruptions.

Qualifications:

Bachelor’s degree with 0-2 years in a call center environment.

Strong communication skills, especially in Australian voice etiquette.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

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