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Customer support specialist

Gratitude Inc
1197 Views
20 hours ago

Customer support specialist

0-2 Year(s)
₹ 20 - ₹ 30 Thousand p.m
Mumbai, Thane
Mumbai, Thane

Job Description

Key Skills

BPO Skills BPO Call center International BPO BPO/ITES bpo

1 candidate(s) have already applied for this Job. Apply now

 



*Process - Inbound customer service and partial cross selling of credit card schemes and product offerings



*C3 COMMS required



*Qualification - HSC OR GRADUATE WITH 6 month Customer Service Experience




  • DAY SHIFT ROTATIONAL - 6.30 A.M. TO 10.30 P.M.

    With 2 Rotational weekoff



*Salary- 21K in hand




  • Interview Rounds -

    HR - AMCAT - OPS - CLIENT



Transport - Centralised Pick up and drop services from Thane station



Urgent hiring for FIS (Fidelity National Information Services)

Handle customer queries and resolve issues.

Permanent Work From Home

Banking exp mandate 6 months



*FinTech Process

*US Voice Process

*24/7 Shifts

Week Offs: Any 2 rotational

Salary: Upto 4 LPA (27K take home)



Who can apply?

HSC/ GRADUATE + 6 months exp



Applicant must have excellent communication skills in English (Written and Verbal)



Interview rounds:

HR

Amcat - Svar 65

Typing - 20/90

Ops - Floor Ops.



This will be WAHA - System will be provided

Candidates can be hired from Malad Boundary & upto Virar and Thane Boundary

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Iris Rodrigues

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

Interview Tips

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  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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