Customer To Cash (C2C) - Team Lead

Gratitude Inc

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2 months ago

Customer To Cash (C2C) - Team Lead

5-10 Year(s)

Nagpur (Nagpur)

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Job Description

Key Skills

Team Handling Transformation projects Exposure to 3rd party ways of working in Finance and accounting

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Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in any stream - B.COM, M.COM or similar (Preferred)
Should be flexible with night shifts & rotation shifts

Must have skills:

Team Handling

Good to have skills:

Transformation projects

Required Skills:

Should have Finance and Accounting exposure, working in Order to Cash domains.
Hands on experience in Bank reconciliation, Journal Entries posting & stakeholder management.
Knowledge of process steps like Cash, Card Gift Card & Tender reconciliation.
Coordination with 3rd party & internal teams

Desirable Skills:

Exposure to 3rd party ways of working in Finance and accounting

Job Responsibility:

Coaching Team members, conducting One on one’s and Appraisals
Month close reporting and periodic dashboard reporting non-compliancy C2C process
Presenting the payment performance report for each Business unit every month
Preparation of monthly SLA metrics and dashboards
Review of General Ledger
Email Writing Skills
Interpersonal Skills
Communication Skills

PAN and DOB are required for profile creation

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

Accounting / Finance

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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