Google Workspace Subject Matter Expert (GWS SME)
Job Description
Key Skills
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Role: Google Workspace Subject Matter Expert (GWS SME)
Location: Indore OR Chennai (Work from Office)
Experience Level: Mid-Level
Salary: Up to ₹9 LPA (depending on current CTC & relevant experience)
We are hiring Google Workspace Subject Matter Experts for a leading global technology client.
Key Responsibilities & Requirements:
- Hands-on experience as a Google Workspace Administrator
- Strong expertise in Google Workspace Billing, user provisioning, troubleshooting, and administration
- In-depth knowledge of Google Workspace Mail (Gmail) administration and issue resolution
- Ability to handle escalations and act as L2/L3 support for Google Workspace-related queries
- Excellent communication skills and customer-handling experience in an international voice process
- Certification in Google Workspace Administrator (AGWA) is highly preferred
- Graduation is mandatory (any stream)
- Comfortable working in 24×7 rotational shifts and a 6-day working week
Role
Email Support Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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