International BPO Hiring

Gratitude Inc

1658 Views

19 hours ago

1-4 Year(s)

₹ 25 - ₹ 45 Thousand p.m

Mumbai

Job Description

Key Skills

Customer Relations Customer Service Customer Management Customer oriented Customer service advisor Customer Care

1 candidate(s) have already applied for this Job. Apply now

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility

Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients

Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough

Meet call handling quotas and individual and team sales targets

Gather and analyse client data to identify possible products or services to recommend to management

Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution

Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Follow communication protocols, rules, and policies

Role

Associate/Senior Associate -(NonTechnical)

Timings

UK Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ayaan Ansari

Recruiter - Gratitude Inc

NA, india

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