JOB FOR HSC FRESHER. APPLY NOW

Gratitude Inc

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19 hours ago

0-1 Year(s)

Mumbai

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Inbound BPO BPO Voice Process Customer oriented BPO Call center International BPO BPO/ITES BPO call centre Excellent Communication

15 candidate(s) have already applied for this Job. Apply now

Hi, I am actively #hiring for a well known position!

Know who might be interested?

Manage incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Location: Mumbai

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Saba Jumani

Recruiter - Gratitude Inc

NA, india

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