PTP Senior Accounts Manager @MNC BPO

Gratitude Inc

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1 week ago

PTP Senior Accounts Manager @MNC BPO

10-15 Year(s)

₹ 150 - ₹ 180 Thousand p.m

Pune

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Job Description

Key Skills

SAP Accounts Payable Essential to have ERP system hands on experience, preferably in SAP SAP & ServiceNow Experience with ERP systems (SAP / Oracle / Workday / PeopleSoft preferred) Excellent interpersonal and stakeholder management skills Expert in PTP Domain Indian Accounting Masters in Commerce Effective communication, stakeholder management, and time discipline

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Role/Skill Name: Delivery Manager - PTP

Grade: BPO 5 - 10-15 years

Shift Timings: 9:00 A.M. to 6:00 P.M.

Location: Pune

Education: B.com/M.com/MBA finance

Desired Competencies (Technical/Behavioral Competency)

Core Competencies

-Strong communication and stakeholder management skills

-Strong analytical skills

-Robust PTP (Procure-to-Pay) domain expertise and accounting knowledge

-Proven experience in managing large teams (100+ FTEs)

-Ability to identify process gaps and drive improvement opportunities

-Strong review and control mechanism knowledge

Operational Responsibilities

-Ensure all Delivery/Group Lead deliverables are completed on time, fully compliant with relevant standards and policies, and accurately reported

-Ensure adherence to all SLA and KPI targets

-Handle quality control activities and support internal/external audits

-Prepare and review dashboards for performance metrics and service levels

-Support teams with AP/AR domain knowledge as required

Leadership & Escalation Management

-Manage escalations effectively and maintain high client satisfaction

-Participate in all strategic decision-making discussions with the customer

-Look for business opportunities to enable revenue growth

Transformation & Continuous Improvement

-Actively engage in Lean and Six Sigma initiatives to improve process performance

-Drive transformation through process simplification, automation, and cost optimization

-Demonstrate a strong mindset and zeal for continuous improvement

Addon Requirements

-Educational Qualification:

B.Com / M.Com / MBA – Finance (Commerce graduate or postgraduate)

-Conflict Resolution:

Demonstrated ability to proactively address and resolve conflicts with a positive and

solutionoriented approach.

-Analytical Strength:

Excellent analytical and problemsolving skills with the capability to evaluate complex

situations and drive effective outcomes.

-Communication Skills:

Excellent communication abilities across all levels of the organization, with clarity,

influence, and professionalism.

-Behavioral Competencies:

Strong intellectual curiosity with a continuous improvement mindset, proactive

attitude, and drive to identify and implement better ways of working.

Good to have:

-10+ years of professional experience in Accounts Payables with a span of 30+ FTEs

-Knowledge of various ERPs’- SAP S4 Hana, MS Office, Advanced Excel

-Indian Accounting Knowledge

-Should have exposure of various transformation tools along with AI

*Ex-TCS Employees can’t apply**
PAN and DOB are required for profile creation

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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