Quality Analyst (Six Sigma Black Belt)
Gratitude IncQuality Analyst (Six Sigma Black Belt)
Job Description
Key Skills
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About the Role
We’re hiring an experienced Quality Analyst with a Six Sigma Black Belt Certification to lead quality and process improvement initiatives. The ideal candidate will have expertise in Lean Six Sigma, Quality Management Systems, data analysis, process optimization, and stakeholder management.
Responsibilities
* Lead Lean Six Sigma projects using DMAIC/DMADV methodologies.
* Analyze data to identify trends, risks, and improvement opportunities.
* Develop and implement quality standards and process improvement initiatives.
* Create quality reports and dashboards for stakeholders.
* Collaborate with cross-functional teams to drive continuous improvement and achieve quality objectives.
Qualifications
* Bachelor’s or Master’s degree in Engineering, Business Administration, or a related field.
* 10–15 years of experience in Quality Assurance, Process Improvement, or a related role.
* Six Sigma Black Belt Certification (Mandatory).
* Hands-on experience with Minitab, Power BI, or Advanced Excel.
* Strong knowledge of Quality Management Systems (ISO 9001, CMMI).
Additional Requirements
* PAN and DOB are required for profile creation.
Apply Now
Apply by sending your updated CV for review, highlighting your experience in Six Sigma Black Belt, Lean Six Sigma, Process Improvement, Quality Management Systems, Data Analysis, Minitab/Power BI, and Stakeholder Management.
Only shortlisted candidates will be contacted.
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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