Support Solutions Agent (Australian Voice & Blended Process)

Gratitude Inc

2116 Views

18 hours ago

0-2 Year(s)

Thane (Thane)

Job Description

Key Skills

BPO Voice Process Data Entry International BPO Strong Communication Skills (Verbal and Written)) Blended Process

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The Support Solutions Agent will ensure a seamless customer experience in a blended process, using Australian voice expertise to resolve service issues and inquiries.

Key Responsibilities:

Handle customer interactions via multiple communication channels.

Resolve account discrepancies and escalate unresolved issues.

Provide insights into self-help tools and additional services.

Qualifications:

Bachelor’s degree with 0-2 years in customer service.

High proficiency in Australian voice etiquette and blended tools.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

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