Content Moderation - Social Media (Khmer)
Gratitude IncContent Moderation - Social Media (Khmer)
Job Description
Key Skills
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Job title: Content Moderator
Location: Damansara Utama, Selangor, Malaysia
Work shift: Local day time according to supporting country (Cambodia) & 8 working hour + 1 hour lunch break per day
Working Days: 5 days a week
Headcount: 2
Target start date: 26th December 2024
Language required: Khmer and B2 English
Nationality: Cambodian
Visa Status: regardless of visa status as long as meeting Malaysian EP requirements
Those outside of Malaysia that are accepted are located in Cambodia or Thailand. They will be working from home.
Job Description:
- Review and moderate user-generated content, including text, images, videos, and comments, ensuring they comply with platform rules and regulations.
- Identify and remove content that is offensive, harmful, or violates community guidelines (e.g., hate speech, violence, adult content).
- Flag or escalate content that requires further investigation or legal action.
- Collaborate with the team to continuously improve content moderation processes and guidelines.
- Provide clear and concise feedback to users when content is flagged or removed, if applicable.
- Monitor trends in content and user behavior to ensure the platform remains a safe and welcoming environment.
- Maintain confidentiality and exercise good judgment while handling sensitive materials.
Requirments:
- Has strong verbal, written & comprehension skills in Khmer & English.
- Has content moderation experience (a plus but not required, fresh graduates are accepted).
- Is willing to work on day shift business hours (depends on Cambodia time).
- Meets the typing requirement (35WPM).
- This is a work-onsite position, hired employee will work in office located at Damansara Utama.
Role
Content Moderator
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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