Content Moderator (Mandarin Speaker)

Gratitude Inc

509 Views

15 hours ago

1-2 Year(s)

Job Description

Key Skills

Customer Service Mandarin Content Moderator Social media skills

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Position Requirements:

Knowledge and Skills:

Familiarity with social media platforms

Exceptional written and spoken English communication skills

Strong problem-solving abilities, multitasking skills, and adaptability

Flexible approach to work

Capability to manage high volumes during promotional and peak periods

Effective teamwork and collaboration

Resilience to challenges

Qualification: Graduates, undergraduates, or SPM holders Age: Minimum 18 years Language: Proficiency in Mandarin Experience: Fresh graduates or SPM holders with 1 year of customer service or content review-related experience in call centers or content moderation Special Training: Not Applicable (NA)

Interview Process:

Initial profile screening

Competency-Based Interview (CBI) - Conducted by Recruiter for in-depth assessment

Language verification and Operational Interview round

Start Date: August 28, 2023

Your professional and skillful application will be highly valued for this role. We look forward to potentially welcoming you to our team.

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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