CONTENT MODERATOR- MANDARIN SPEAKER
Gratitude IncCONTENT MODERATOR- MANDARIN SPEAKER
Job Description
Key Skills
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Job Description:
A content moderator is responsible for reviewing and monitoring user-generated content on various platforms to ensure compliance with community guidelines and policies. The primary job duties of a content moderator.
Roles and responsibilities:
1. Reviewing and moderating user-generated content, such as text, images, videos, and comments, to ensure they adhere to platform guidelines and policies.
2. Identifying and removing any content that violates community guidelines, including but not limited to hate speech, harassment, spam, and inappropriate or illegal content.
3. Responding to user inquiries and concerns regarding content moderation decisions in a professional and timely manner.
4. Collaborating with cross-functional teams, such as customer support and legal, to address escalated content moderation issues.
5. Staying updated on industry trends, best practices, and emerging issues related to content moderation.
6. Providing feedback and suggestions to improve content moderation processes and guidelines.
7. Documenting and maintaining accurate records of content moderation activities and decisions.
Skills:
- Strong attention to detail.
- Excellent English skills both verbal and written
- Ability to make fair and consistent judgments
- Strong problem solving skills.
- Team work.
- Resilience.
- Multi-tasking capabilities.
- Ability to handle high volumes during promotions and peak seasons.
Qualifications:
1.Bachelor’s Degree- Graduate/Undergraduate/SPM.
2. Proficiency in Mandarin .
3.SPM with 1 year customer service or content review related experience.
Role
Mandarin Language Expert
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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