Qualification: degree

Job Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality

Responsibilities

Ensure all communication is handled professionally and promptly but with a human touch across all channels

Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand

Meet targets and requirements set by the client and management.

Appropriate knowledge and information shared by the client and management team.

Take the extra mile to engage with consumers.