Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
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Customer Service Executive
Local Malaysian
Head count - Ongoing walk-in-interviews.
Salary :- RM 1900- RM 2100/Depending on Grab MY/SG project and candidate ability
Night Shift Allowance:- 300*
Candidate Age: less than 35 years old.
Location:-Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia
Job Description:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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