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Customer Service Executive

Gratitude Inc
1675 Views
18 hours ago

Customer Service Executive

0-3 Year(s)
RM 2 - RM 3 Thousand p.m
Johor (Johor Bahru)
Johor (Johor Bahru)

Job Description

Key Skills

Customer Service english Proficient in English Bahasa Speaker

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Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)



 



Working Shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends) 



Salary: 1900 MYR Basic + Allowance 700 MYR



Working days: 6



Shuttle service provided: Yes



Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25  



Location: Johor Bahru 



 



Qualifications:



Education: Completed with SPM, UEC, ICGSE certificate  



Language: Bahasa & English (Read, Write & Speak)



 



 



Job Description: 



 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products



-Exceeding customer expectation in terms of customer service & accurate information.



-Working in a team to achieve the required KPI elements and SLA. 



 



 



Interview mode: Walk in / Online

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Recruiter profile

David Abulu

Recruiter - Gratitude Inc

NA, nigeria

3+ Followers

500+ Posts

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