Customer Service Executive (Mandarin Speaker
Gratitude IncCustomer Service Executive (Mandarin Speaker
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title:
Customer Service Executive (Mandarin Speaker)
Project: Content Moderation
Location: Johor Bahru (JB)
Contract Type: 12 Months (Renewable Based on Performance)
Key Responsibilities:
-
Review and moderate online content (text, images, videos) to ensure compliance with platform guidelines.
-
Identify and report inappropriate or harmful content.
-
Respond to customer inquiries through chat and/or email professionally.
-
Ensure accuracy and attention to detail in all interactions.
-
Maintain performance based on KPI targets.
Requirements:
-
Minimum Age: 18 years old
-
Education: Completed SPM, UEC, or IGCSE certification
-
Languages: Must be fluent in Mandarin (reading, writing, typing) and English
-
Nationality: Open to all nationalities
-
Computer Literacy: Basic computer knowledge and internet navigation skills
-
Personality: Detail-oriented, emotionally resilient, and able to handle stressful/sensitive content
Role
Customer Care Officer
Timings
Day Shift (Permanent)
Industry
Fresher / Trainee
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Content Moderator- Bahasa Malay
Teleperformance0 - 1 Year(s)
2 - 4 Thousand p.m
Pulau Pinang, Malaysia
0 - 1 Year(s)
3 - 4 Thousand p.m
Johor, Malaysia
Cantonese Interpreter- Work from Home (Night Shift)
Teleperformance0 - 1 Year(s)
4 - 5 Thousand p.m
Kuala Lumpur, Malaysia
1 - 20 Year(s)
3 - 4 Thousand p.m
Johor, Malaysia
0 - 6 Year(s)
2 - 3 Thousand p.m
Johor, Malaysia
0 - 8 Year(s)
2 - 3 Thousand p.m
Johor, Malaysia
Customer Service Executive
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia
Customer Service Executive
Gratitude Inc0 - 3 Year(s)
2 - 3 Thousand p.m
Johor, Malaysia
0 - 1 Year(s)
Confidential
Johor, Malaysia
Customer Service Advisor - Vietnamese Speaking
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia