Customer Service Executive (Mandarin/Cantonese)
Gratitude IncCustomer Service Executive (Mandarin/Cantonese)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Customer Service Executive
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Training Period : 1 month
Basic Salary (RM)
*** Traditional Mandarin & English***: 3,000
Mandarin, Cantonese & English r: 2,100
Key Performance Indicator (KPI)- 400
Night Shift Allowance- 300
Overtime- If require
Working days- 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond
Role
Customer Service Executive
Timings
Rotational Shifts (Contract To Hire)
Industry
IT-Software / Software Services
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
1704213200.jpg)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
0 - 1 Year(s)
RM 3 - RM 4 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Bahasa Customer Service in Panchor
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Johor, Malaysia
Content Moderator - Native German Language
Gratitude Inc0 - 2 Year(s)
RM 2 - RM 3 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Quality Assurance Officer (QA) in Bangsar South, Kuala Lumpur
ENVO BPO SERVICES SDN BHD1 - 15 Year(s)
RM 10 - RM 50 Thousand p.m
Kuala Lumpur, Malaysia
Sales & Digital Marketing (Traditional Mandarin Speaker)
Gratitude Inc1 - 3 Year(s)
RM 30 - RM 40 Thousand p.m
Kuala Lumpur, Malaysia
Interpreter (Cantonese+ Eng)(WFH)
Gratitude Inc0 - 1 Year(s)
RM 4 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia
customer service executive
Gratitude Inc0 - 3 Year(s)
RM 2 - RM 3 Thousand p.m
Johor, Malaysia
Customer Success Specialist- Japanese Speaker.
Gratitude Inc0 - 6 Year(s)
RM 60 - RM 65 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Content Moderator (Native Korean) in Penang
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Pulau Pinang, Malaysia
Technical Sales - Native Viet to work in malaysia
Gratitude Inc1 - 11 Year(s)
RM 5 - RM 6 Thousand p.m
Kuala Lumpur, Malaysia