Customer Service Executive-Mandarin/English
Gratitude IncCustomer Service Executive-Mandarin/English
Job Description
Key Skills
Be the first to apply for this job. Apply now
Job Title : Customer Service Executive
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Mandarin, Cantonese & English
Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers
Joining Bonus - Upto 5000 MYR.
DOJ: 3rd, 10th and 31st July
Location - Johor Bahru & Ara Damansura
Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficiency in English Communication (Speak, Read, Write) -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Working days- 5.5 / 6
Shuttle service provided- Yes
Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25
Working Shift - 24 Hours
(Compulsory working on Public Holidays and Weekends)
Interview mode- Walk in
Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Hiring For Thai Customer Service in Tangkak
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Johor, Malaysia
Hiring For Vietnamese Customer Service in Kuala Pegang
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kedah, Malaysia
Hiring For Mandarin Customer Service in Bedong
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kedah, Malaysia
Live Host cum Content Creator
Gratitude Inc1 - 15 Year(s)
4 - 7 Thousand p.m
Kuala Lumpur, Malaysia
Mandarin Sales (4 months Contractual) - Temp position
Gratitude Inc1 - 2 Year(s)
Confidential
Johor, Malaysia
Hiring For Vietnamese Customer Service in Wakaf Bharu
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kelantan, Malaysia
Hiring For Bahasa Customer Service in Ayer Hitam
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kedah, Malaysia
Hiring For Mandarin Customer Service in Ayer Lanas
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kelantan, Malaysia
Hiring For Bahasa Customer Service in Kepala Batas
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kedah, Malaysia
Hiring For Bahasa Customer Service in Pasir Puteh
Gratitude Inc1 - 15 Year(s)
20 - 40 Thousand p.m
Kelantan, Malaysia