Customer Service Executive (Multiple Projects)
Gratitude IncCustomer Service Executive (Multiple Projects)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Title - Customer Service Executive (Multiple Projects)
Responsibilities:
• Handling all inbound calls pertaining to customer general enquiries, complaints, comments,
feedbacks and other raising issue related to the company's products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.
Requirements:
• Candidate must possess at least a SPM.
• Required language(s): English (able to converse in Mandarin will be an added advantage).
• Minimum 1 year of working experience in the service industry will be an added advantage
for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged
to apply – Full Training Provided
• Applicant must be willing to work on rotational shifts and off day
• Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
• Applicant must be willing to work in Ara Damansara, Selangor
Benefit:
• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation
• Stage: Customer Service Executive > Senior Customer Service Executive > Team Leader
>Senior Team Leader > Assistant Manager > Manager > Senior Manager
• IJP – Internal job program. Opportunity to transfer to the candidate's favourite departments
(Eg. Finance, Human Resource and etc.), to accept different challenges within the company
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Success Specialist - Mandarin for TOP BPO
Gratitude Inc0 - 1 Year(s)
Confidential
Kuala Lumpur, Malaysia
content Moderator- German
Gratitude Inc1 - 10 Year(s)
RM 6 - RM 8 Thousand p.m
Kuala Lumpur, Malaysia
Hiring For Mandarin and Cantonese - Customer Service
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service - Native Taiwanese only
Gratitude Inc0 - 1 Year(s)
RM 20 - RM 30 Thousand p.m
Kuala Lumpur, Malaysia
1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Kuala Lumpur, Malaysia
Customer Support - Native Japanese Speaker
Gratitude Inc1 - 3 Year(s)
Confidential
Kuala Lumpur, Malaysia
Hiring For Bahasa Customer Service in Chini
Gratitude Inc1 - 15 Year(s)
RM 20 - RM 40 Thousand p.m
Pahang, Malaysia
Accounts Payable Analyst - Japanese Speakers
Gratitude Inc2 - 3 Year(s)
RM 12 - RM 13 Thousand p.m
Selangor, Malaysia
Cantonese Translator for a Leading BPO in Malaysia
Gratitude Inc1 - 15 Year(s)
RM 5 - RM 7 Thousand p.m
Kuala Lumpur, Malaysia
Customer service -Telco Account
Gratitude Inc1 - 3 Year(s)
RM 3 - RM 4 Thousand p.m
Kuala Lumpur, Malaysia