Customer Service Executive -Vietnamese speaker

Gratitude Inc

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12 hours ago

1-15 Year(s)

RM 2 - RM 3 Thousand p.m

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Job Description

Key Skills

Customer Service Japanese language Mandarin Cantonese Vietnamese Thai

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Job Scope:

Job Highlights

IMMEDIATE POSITIONS AVAILABLE

NEARBY MALLS AND PUBLIC TRANSPORTATION

MULTI-CULTURED ENVIRONMENT

Benefits and Allowances:

Entitlement of various leaves such as Annual Leave, Compassionate Leave, Paternity Leave, Maternity Leave, Marriage Leave and etc. Medical Coverage Dental Coverage Monthly and Quarterly Perfect Attendance Allowances Performance Incentives Night Shift Allowances [Based on business]

Job Requirements

Must possess at least an Diploma or Bachelor’s Degree or higher, in any fields. Fresh graduates are encourage to apply Good command in English & local language in both spoken and written. Ability to work in a fast paced environment with high volume. Resourceful, proactive and able to work independently Fast learner with good analytical thinking and problem solving skills. Adeptness in Microsoft office tools, i.e. Word, Excel, PowerPoint. Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs Able to work on public holidays and weekends (based on business needs)

Perform analysis and price/product specification comparison as per guideline.

Ensuring all requests/checks are initiated correctly within Service Level Agreement, while maintaining the results accuracy and meeting the KPIs.

Continuous tracking, update and input daily tracking sheets on work done.

Perform other job-related duties as requested.

Job Description

“Transform your ideas and service mindset with us. Join us now!”

Roles & Responsibilities

Responsible for evaluating online social media and advertising contents strictly following the policy. Support content and listing related projects, and other ad-hoc tasks such as content quality check.

You can also Whatsapp us at +601123062671 for more Details

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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