Customer Service Executive -Vietnamese speaker
Job Description
Key Skills
163 candidate(s) have already applied for this Job. Apply now
Job Scope:
-
Job Highlights
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IMMEDIATE POSITIONS AVAILABLE
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NEARBY MALLS AND PUBLIC TRANSPORTATION
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MULTI-CULTURED ENVIRONMENT
Benefits and Allowances:
Entitlement of various leaves such as Annual Leave, Compassionate Leave, Paternity Leave, Maternity Leave, Marriage Leave and etc. Medical Coverage Dental Coverage Monthly and Quarterly Perfect Attendance Allowances Performance Incentives Night Shift Allowances [Based on business]
Job Requirements
Must possess at least an Diploma or Bachelor’s Degree or higher, in any fields. Fresh graduates are encourage to apply Good command in English & local language in both spoken and written. Ability to work in a fast paced environment with high volume. Resourceful, proactive and able to work independently Fast learner with good analytical thinking and problem solving skills. Adeptness in Microsoft office tools, i.e. Word, Excel, PowerPoint. Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs Able to work on public holidays and weekends (based on business needs)
- Perform analysis and price/product specification comparison as per guideline.
- Ensuring all requests/checks are initiated correctly within Service Level Agreement, while maintaining the results accuracy and meeting the KPIs.
- Continuous tracking, update and input daily tracking sheets on work done.
- Perform other job-related duties as requested.
Job Description
“Transform your ideas and service mindset with us. Join us now!”
Roles & Responsibilities
Responsible for evaluating online social media and advertising contents strictly following the policy. Support content and listing related projects, and other ad-hoc tasks such as content quality check.
You can also Whatsapp us at +601123062671 for more Details
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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