Customer Service- Japanese Speaker in Cyberjaya-Selangor
Gratitude IncCustomer Service- Japanese Speaker in Cyberjaya-Selangor
Job Description
Key Skills
146 candidate(s) have already applied for this Job. Apply now
Job Scope:
- Should have customer Service experience
- Review Product related moderation from seller and creator to ensure they are within the guidelines
- Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.
- Review contents within agreed latency SLA and standards of quality
- Label Videos, Store Content and Text contents as per policy guidelines.
- Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.
- Ensure adherence is met on all basic product related training and clear the exams
- Read, review, respond, and document user reports, reviews, and support tickets
- Perform reviews and research to provide excellent policy support
- Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.
Requirements:
- Preferable 6 months of related working experience
- Fluency in English and Japanese languages
- Flexible for shifting schedule and changes along with it
. For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply
You can also Whatsapp us at +601123062671 for more Details
Role
Associate/Senior Associate -(NonTechnical)
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Japanese speaking Team leader Jobs in Malaysia
Gratitude Inc1 - 15 Year(s)
Confidential
Kuala Lumpur, Malaysia
Cantonese Technical Support Support Work from Home
Gratitude Inc1 - 15 Year(s)
4 - 6 Thousand p.m
Kuala Lumpur, Malaysia
Risk Operations Specialist
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Selangor, Malaysia
Content Moderator Jobs in Bangsar South- Top BPO
Gratitude Inc1 - 15 Year(s)
5 - 12 Thousand p.m
Kuala Lumpur, Malaysia
Customer Service Executive for CIMB
Gratitude Inc1 - 15 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
Arabic Speaking Jobs in Johor Bahru
Gratitude Inc1 - 15 Year(s)
Confidential
Johor, Malaysia
1 - 15 Year(s)
2 - 3 Thousand p.m
Kuala Lumpur, Malaysia
Telesales Executive - Tagalog Speaking (Based in Bangkok)
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia
Customer Service Advisor - Vietnamese Speaking
Teleperformance1 - 2 Year(s)
3 - 4 Thousand p.m
Pulau Pinang, Malaysia